Unknown Status or Name
In a business letter to a woman whose marital status is unknown, you may address her as "Ms." followed by her last name. If you are unsure of a person's gender, use the entire name in a business letter, such as "Dear Jordan Jones." If you are sending letters to a female target market and you do not have individual names, address your letter to "Dear Madam." However, you may have a better response to your solicitation if you use the name of the person, instead of a generic substitute.
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