Ekşi Duyuru

daha önce apple storedan yüklediğim bir uygulama hesabımdan 7.99 tl çekmiş bende tabi itiraz ettim ben yapmadım işlemi diye. şimdi bana mail atmış apple ne diyor anlayamadım.

özet geçebilecek birisi varsa sevinirim.

Thanks for contacting us.

As I understand your email, you’re reporting unauthorized charge from the app “Beach Buggy Racing.” I know how important it is to be billed correctly and to know what you're purchasing, so I'll be working with you to help you identify these charges.

Unrecognized charges can be attributed to purchases made by multiple users, delayed invoices, subscription renewals, and authorization holds. The following article explains how to identify these types of charges:

support.apple.com

Be sure to review your purchase history with anyone who may have access to your Apple ID, your device, or your credit card to see if they remember making any purchases.

For instructions on how to view your iTunes Store purchase history, see this article:

support.apple.com

If you’ve identified the purchaser of the charges but didn’t give them permission to make the purchases, let me know. You may be eligible for a refund as an exception.

If you can't identify the purchaser of the charges on your statement, let me know and I'll take immediate action.

I will be happy to stick with you until this matter is resolved, so please don't hesitate to reply. Thank you for choosing the iTunes Store and have a great day!

Thanks,

Mary Grace
iTunes Store Customer Support